Virtual card Details & Settings

Where can I find my card details to make online purchases?

You can easily access your CFPS card details in your app to make online payments. Just open the app, tap the card you need, and select Show card details. After that, you’ll see the following information:

1. Card number;
2. Cardholder;
3. Expiry date;
4. CVC.

How can I manage my card settings?

The following card management settings are currently available in your CFPS app:

1. Block Card: You can block your virtual card permanently using this option. To be used again, your card should be reissued.
2. Card PIN: You can set up or change the PIN for your virtual card.
3. Set Static Password: A static password serves as an additional security measure for online purchases. We recommend setting it up before making online payments.

You can access all your card settings by tapping on the corresponding card on the Home screen of your CFPS app.

How can I see, set up or change my card PIN?

To set up your card PIN, follow these steps:

• Open your CFPS app and tap Virtual card on the Home screen;
• Select the Card PIN option;
• Tap the Generate PIN button;
• We’ll send you your PIN via SMS.

To change your PIN, repeat the steps above.

We don’t store your card PIN. You can see it in the SMS sent by us at the setting up stage, or generate a new one if the SMS has been deleted.

Remember that the PIN is only used for in-store (card present) payments and cash withdrawals.

What should I do if I forget my PIN?

We don’t store your card PIN. You can check it in the SMS sent by us at the PIN setting up stage, or generate a new one if the SMS has been deleted.

To set up a new PIN:

• • Open your CFPS app and tap Euro card or Virtual card on the Home screen;
  • Select the Card PIN option;
  • Tap the Generate PIN button;
  • We’ll send you your PIN via SMS.

You only need your PIN for in-store (card present) payments and cash withdrawals.